.rv24-process {
  color: var(--rv-navy-13);
  font-family: Inter, Arial, sans-serif;
}

.rv24-process {
  padding: 84px 24px 94px;
  background: #fff;
}

.rv24-process__inner {
  width: min(100%, 1180px);
  margin: 0 auto;
}

.rv24-process__heading,
.rv24-example__heading {
  margin: 0 auto 38px;
  text-align: center;
}

.rv24-process__heading span,
.rv24-example__heading span {
  display: block;
  margin-bottom: 10px;
  color: var(--rv-orange-61);
  font-size: 12px;
  font-weight: 750;
  letter-spacing: .14em;
  line-height: 1.4;
  text-transform: uppercase;
}

.rv24-process__heading h2,
.rv24-example__heading h2 {
  margin: 0;
  color: var(--rv-navy-6);
  font-family: Poppins, Inter, Arial, sans-serif;
  font-size: clamp(30px, 3vw, 42px);
  font-weight: 700;
  line-height: 1.18;
}

.rv24-process__grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 18px;
}

.rv24-step {
  position: relative;
  min-height: 188px;
  padding: 34px 30px;
  overflow: hidden;
  border-radius: 18px;
}

.rv24-step--orange { background: var(--rv-orange-96); }
.rv24-step--green { background: var(--rv-white-97); }

.rv24-step__number {
  position: absolute;
  top: 2px;
  right: 20px;
  z-index: 0;
  color: var(--rv-orange-66-2);
  font-family: Poppins, Inter, sans-serif;
  font-size: 92px;
  font-weight: 800;
  line-height: 1;
  opacity: .16;
}

.rv24-step--green .rv24-step__number { color: var(--rv-green-60); }

.rv24-step h3,
.rv24-step p {
  position: relative;
  z-index: 1;
}

.rv24-step h3 {
  max-width: 240px;
  margin: 48px 0 9px;
  color: var(--rv-navy-13);
  font-size: 20px;
  font-weight: 750;
  line-height: 1.3;
}

.rv24-step p {
  max-width: 275px;
  margin: 0;
  color: var(--rv-blue-47);
  font-size: 15px;
  line-height: 1.55;
}

.rv24-process__example {
  display: grid;
  grid-template-columns: minmax(280px, .8fr) minmax(420px, 1.2fr);
  align-items: center;
  gap: 70px;
  margin-top: 76px;
  padding: 64px 70px;
  border-radius: 24px;
  background: var(--rv-white-97);
}

.rv24-example__heading { max-width: 420px; margin: 0; text-align: left; }

.rv24-example__heading p {
  margin: 13px 0 0;
  color: var(--rv-blue-47);
  font-size: 15px;
  line-height: 1.6;
}

.rv24-example__channels { display: flex; flex-direction: column; align-items: flex-start; gap: 10px; margin-top: 25px; }
.rv24-example__channels span { display: inline-flex; min-height: 34px; align-items: center; gap: 10px; color: var(--rv-navy-29); font-size: 13px; font-weight: 700; }
.rv24-example__channels i { display: grid; width: 25px; height: 25px; flex: 0 0 25px; place-items: center; border-radius: 50%; background: var(--rv-green-95); color: var(--rv-teal-52); font-size: 10px; font-style: normal; font-weight: 800; }

.rv24-phone {
  width: min(100%, 500px);
  margin-left: auto;
  overflow: hidden;
  border: 7px solid var(--rv-white-97);
  border-radius: 26px;
  background: var(--rv-grey-93);
  box-shadow: 0 22px 55px rgba(30, 46, 39, .15), 0 0 0 1px rgba(17, 45, 35, .08);
}

.rv24-phone__bar { display: flex; min-height: 68px; align-items: center; padding: 10px 15px 10px 11px; background: var(--rv-teal-35); color: #fff; }
.rv24-phone__back { margin-right: 6px; font-size: 29px; font-weight: 300; line-height: 1; }
.rv24-phone__avatar { display: grid; width: 38px; height: 38px; flex: 0 0 38px; place-items: center; border-radius: 50%; background: #fff; color: var(--rv-green-49); font-size: 10px; font-weight: 850; }
.rv24-phone__contact { display: flex; min-width: 0; flex: 1; flex-direction: column; margin-left: 10px; }
.rv24-phone__contact strong { overflow: hidden; font-size: 13px; font-weight: 700; line-height: 1.25; text-overflow: ellipsis; white-space: nowrap; }
.rv24-phone__contact small { margin-top: 2px; color: rgba(255,255,255,.78); font-size: 10px; }
.rv24-phone__actions { display: flex; align-items: center; gap: 13px; }
.rv24-phone__actions svg { width: 22px; height: 22px; }
.rv24-phone__actions b { font-size: 20px; font-weight: 700; }
.rv24-phone__day { position: relative; z-index: 1; height: 0; text-align: center; }
.rv24-phone__day span { position: relative; top: 12px; display: inline-block; padding: 5px 10px; border-radius: 7px; background: var(--rv-teal-95); color: var(--rv-blue-41); box-shadow: 0 1px 1px rgba(0,0,0,.08); font-size: 9px; font-weight: 650; }

.rv24-chat {
  padding: 46px 16px 19px;
  background-color: var(--rv-grey-93);
  background-image: radial-gradient(rgba(74, 99, 86, .075) 1px, transparent 1px), radial-gradient(rgba(74, 99, 86, .045) 1px, transparent 1px);
  background-position: 0 0, 9px 9px;
  background-size: 18px 18px;
}

.rv24-chat__row {
  display: flex;
  align-items: flex-end;
  gap: 9px;
  margin-bottom: 9px;
}

.rv24-chat__row--customer { justify-content: flex-start; }
.rv24-chat__row--service { justify-content: flex-end; }

.rv24-chat__bubble {
  position: relative;
  max-width: 84%;
  padding: 9px 10px 7px;
  border-radius: 8px;
  color: var(--rv-navy-9);
  box-shadow: 0 1px 1px rgba(0,0,0,.11);
  font-size: 12px;
  line-height: 1.45;
}

.rv24-chat__bubble--customer {
  border-top-left-radius: 2px;
  background: #fff;
}

.rv24-chat__bubble--service {
  border-top-right-radius: 2px;
  background: var(--rv-green-96);
}

.rv24-chat__bubble--customer::before,
.rv24-chat__bubble--service::after { content: ""; position: absolute; top: 0; width: 0; height: 0; border-style: solid; }
.rv24-chat__bubble--customer::before { left: -7px; border-width: 0 8px 10px 0; border-color: transparent #fff transparent transparent; }
.rv24-chat__bubble--service::after { right: -7px; border-width: 0 0 10px 8px; border-color: transparent transparent transparent var(--rv-green-96); }
.rv24-chat__meta { display: block; margin: 3px 0 -1px 15px; color: var(--rv-green-50-2); font-size: 8px; line-height: 1; text-align: right; white-space: nowrap; }
.rv24-chat__meta b { margin-left: 2px; color: var(--rv-teal-72); font-size: 9px; letter-spacing: -2px; }
.rv24-chat__bubble--mail { width: 84%; max-width: 84%; padding: 5px; }
.rv24-email { padding: 12px; border-radius: 6px; background: var(--rv-white-97); }

.rv24-email__top {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 8px;
  color: var(--rv-blue-56);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: .09em;
  text-transform: uppercase;
}

.rv24-email__icon {
  display: inline-flex;
  width: 20px;
  height: 20px;
  align-items: center;
  justify-content: center;
  border-radius: 6px;
  background: var(--rv-white-97);
  color: var(--rv-green-49);
}

.rv24-email__icon svg { width: 13px; height: 13px; }

.rv24-email strong {
  display: block;
  margin-bottom: 7px;
  color: var(--rv-navy-13);
  font-size: 12px;
  line-height: 1.45;
}

.rv24-email p {
  margin: 0;
  color: var(--rv-blue-47);
  font-size: 11px;
  line-height: 1.55;
}

.rv24-email__link { display: block; margin-top: 9px; padding-top: 8px; border-top: 1px solid var(--rv-grey-90); color: var(--rv-teal-52); font-size: 10px; font-weight: 700; text-align: center; }
.rv24-phone__composer { display: flex; align-items: center; gap: 8px; padding: 8px 10px 10px; background: var(--rv-grey-93); color: var(--rv-green-50-2); }
.rv24-phone__composer > span { font-size: 22px; font-weight: 300; }
.rv24-phone__composer div { flex: 1; padding: 9px 13px; border-radius: 18px; background: #fff; font-size: 11px; }
.rv24-phone__composer b { display: grid; width: 34px; height: 34px; place-items: center; border-radius: 50%; background: var(--rv-teal-61); color: #fff; font-size: 12px; }

@media (max-width: 767px) {
  .rv24-process { padding: 58px 18px 64px; }
  .rv24-process__heading,
  .rv24-example__heading { margin-bottom: 26px; }
  .rv24-process__heading h2,
  .rv24-example__heading h2 { font-size: 29px; }
  .rv24-process__grid { grid-template-columns: 1fr; gap: 12px; }
  .rv24-step { min-height: 145px; padding: 24px; border-radius: 15px; }
  .rv24-step__number { top: 4px; right: 18px; font-size: 76px; }
  .rv24-step h3 { margin-top: 35px; font-size: 18px; }
  .rv24-step p { font-size: 14px; }
  .rv24-process__example { grid-template-columns: 1fr; gap: 30px; margin-top: 48px; padding: 35px 14px 18px; border-radius: 18px; }
  .rv24-example__heading { padding: 0 8px; text-align: center; }
  .rv24-example__channels { width: min(100%, 230px); margin-right: auto; margin-left: auto; }
  .rv24-phone { width: 100%; border-width: 5px; border-radius: 22px; }
  .rv24-chat { padding: 44px 12px 16px; }
  .rv24-chat__bubble { max-width: 88%; font-size: 11px; }
  .rv24-chat__bubble--mail { width: 89%; max-width: 89%; }
}

@media (max-width: 374px) {
  .rv24-process { padding-left: 12px; padding-right: 12px; }
  .rv24-chat__bubble { max-width: 91%; }
  .rv24-phone__contact strong { font-size: 12px; }
}